Ipiranga Museum

questions
frequent

Tickets can be obtained in two ways: by scheduling an appointment on our website, using the “Purchase your ticket“", or directly at the ticket office on the day of your visit.

The Ipiranga Museum offers registration for various groups, such as school groups, of 10 to 46 people. Check the details here. here.

Yes. We have a quota of tickets sold at the box office every day we are open for those who were unable to purchase them online. At the box office, tickets can only be purchased for visits on the current day.

Yes, tickets are distributed at the box office every 15 minutes. Click here And check the list.

People with disabilities (PWD) and one companion are entitled to half-price tickets. A medical certificate proving the disability is required. Learn more about the half-price ticket categories. here.

On the website, it's possible to reserve up to 4 tickets per CPF (Brazilian tax identification number). At the box office, however, only one ticket is sold per person.

According to Decree-Law No. 18.019/2007, companies that promote events and provide public entertainment services are exempt from issuing invoices. However, according to Article 26, item X, of said Decree, issuing an invoice is optional when the service is provided using tickets, passes, wristbands, t-shirts, or similar items, which then become the valid documents for proving the purchase. Therefore, we clarify that the proof of participation and purchase of the service is the ticket, voucher, wristband, or equivalent item given to the customer at the time of purchase or access to the event.

Yes, each ticket is valid for one person.

Yes. Visitors are allowed up to 15 minutes of grace period after their scheduled time.

Yes, it is possible to change the date or time of your ticket, provided the request is made up to 48 hours before your visit. To do this, simply access the "Tickets" section in the Fever app (you can download it from [link to app]). Apple App Store or in Google PlayNext, select your ticket, click on "Change your date and/or time" and choose the new date for your visit. 

Ticket cancellations are only possible if requested within 7 days of purchase and no later than 48 hours before the visit. Therefore, tickets purchased more than 7 days prior cannot be cancelled. To request a cancellation and refund, click here. here.

Tickets for the Ipiranga Museum serve as official documents, acting as proof of visitation. We do not issue other types of vouchers.

We operate from Tuesday to Sunday, from 10 am to 5 pm, with last entry at 4 pm. The ticket office opens at 9 am. The Museum is closed on Mondays.

Yes, tickets are transferable. You can give them to anyone, even if they are registered under a different CPF (Brazilian tax identification number) than the visitor. To transfer, simply click on 'Transfer tickets' on your ticket within the Fever app.

If you need further assistance, please contact us and don't forget to include your ticket order number.

Only children over 6 years of age need a ticket.

Yes. In case of lost items at the Museum, write to segurancamuseu@usp.br. In the subject line, write “Lost and Found” and specify the item lost. For example: “Lost and Found – glasses”. In the body of the email, include details such as the date of the loss and a contact phone number. Found items will be stored for 30 days and subsequently donated. If it is a personal document, the Museum will attempt to send it to the post office.

Yes. We have 7 non-motorized wheelchairs available for emergency use, to assist visitors who are unwell or who temporarily need support when moving around. These wheelchairs are for use only inside the Museum, and cannot be borrowed or used for movement in the Museum's external area (French Garden and Independence Park).

Animals are only allowed in the following cases:

– guide dogs for visually impaired people.
– Emotional support animal, upon presentation of a psychiatric report.

Yes. Send photos and information about the item to the email address.
acervos.museupaulista@usp.br. The offer will initially be analyzed by
Museum Collection Committee.

Yes. The Museum is equipped with elevators, access ramps, and various resources for exploring the collection. Accessibility features for appreciating the works include touch screens, three-dimensional models, olfactory devices, 3D reproductions and reproductions in materials similar to the original pieces, such as stone and metal, Braille notebooks, texture samples, and objects acquired specifically for visitors to handle.

The collections of the Ipiranga Museum library are part of the USP Library System and can be consulted in the Dedalus system – USP Bibliographic Database, through the website. www.usp.br/sibi.

Images from the Museum's collections that are on the Wikipedia platform can be downloaded and uploaded under the Creative Commons (CC) – CC-BY-4.0 license, which allows the use of the images without the need for authorization, respecting the Terms and Conditions of Use stipulated on the platform. Learn more about the licenses. here.

Items from the collections that are not in the public domain and, therefore, are not part of the collection available on the WikiGlam platform, will require authorization for their release for use as public property.

For more information, access the link. IMAGE REQUESTS.

The Ipiranga Museum is a unit of the University of São Paulo and conducts its staff selection processes through public competitions. The announcements are published in the Official Gazette of the State of São Paulo, available at the following link: imprensaoficial.com.br.

Click here. There are options for individuals and companies, with and without tax incentives.

The Ipiranga Museum is a unit of the University of São Paulo, part of the university's group of museums.

No. In fact, the building that houses the Ipiranga Museum, inaugurated on September 7, 1895, has always been intended for museum activity. Therefore, it never housed residents, such as Emperor Pedro I.

However, it is worth mentioning that the mortal remains of the first emperor of Brazil, as well as those of his wives, the empresses Leopoldina of Austria and Amélia of Leuchtenberg, rest in the Imperial Crypt of the Independence Park, in front of the Ipiranga Museum.

Yes. The museum offers a free cloakroom service. We ask that you avoid bringing large items such as suitcases and backpacks, as well as items like umbrellas.

Large bags and backpacks, umbrellas, food, bottles with liquids, and holders for cell phones and cameras are not allowed inside.

The gardens of the Ipiranga Museum have free access, Monday to Sunday, from 5 am to 8 pm. The circular fountains are also free to access, however they may be turned off without prior notice according to maintenance needs.

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